So we're under contract and everything is going just as planned.
Lender Larry is on top of things and closing looks to be a walk in the park.
Then out of nowhere, the buyers get the blues, and worry warts start to appear.
How did this happen? They were all excited just a week ago.
Rooting around for the source of the remorse, I find the planted seed.
In their exuberance to spread the word they found a Curmudgeon.
Some people like to poop on other people's parade.
Seems that an expert relative gave darth warnings about buying a home and all the supposed evil it brings.
My clients acted as if they had watched a horror movie the night before.
Time to right the ship.
After an hour of rehashing all the right reasons they chose their home and pointing out it's value they began to relax. They said that the whole process had been a little emotional and were sorry about dumping their doubts on me. I told them it happens and that it is part of my job. I also told them if their relative had any questions, they could give me a call.
Is there such a thing as a well intentioned Curmudgeon? Maybe....but they better have all the information before plying their trade.
And the buyers?...did they close? You bet ! Just like in the movies, they rode off into the sunset Happy Trails here in Charlotte.
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Claude Cross - Realtor® 704-975-1733
Broker/Owner of Homes by Cross
Serving Charlotte Homes Since 1994
Email: Claude@HomesByCross.com
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Hi Claude~ The buyers remorse thing is pretty common. Most will work through it, some will not. I guess it just goes with the territory. Happy for you and your clients that it worked out!
Claude.....We can put a man on the moon but we can't find a cure for BUYER'S REMORSE.
Claude --- so glad that it closed --- I'm going through one of these now with one of my Agent-Owners --- keep your fingers crossed for us.
Great post Claude. Your childhood photo is priceless!
Vickie - As we wear the hat of counselor at times, you are exactly right that it comes with the territory. Thanks for the input
Libby - While we are at it...let's cure the common cold. :)
Liz - Fingers crossed back. Nah- you'll work it out.
Tom - Mother always favored my Bother. I don't know why
Claude........love the pic. Sorry to hear your weren't the favorite son!! You grew just fine surprisingly. Ok I'm being bad like that Curmudgeon....well not really, more playful :)
I have had situations just like that over the years. Now I have a name for the 'helpful relative" Thanks!
Glad you helped them makes sense. They're lucky to have you on their side.
Hi Claude.
Oh my goodness.... this has happened too often...and like you...mine was also because of a relative..the parents!
I reminded them why they fell in love with the home in the 1st place....the great interest rate they have locked in...and so in. But, the parents won. The young couple is still renting and have no plans to buy anytime soon. This is sooo crazy! It's a GREAT time to buy!
Hi Claude -- Buyer's remorse seems to be as common as the common cold! Some times it helps to feed it some medicine before it gets a chance to become a serious illness. After the buyer has their Contract or even after the Offer to Purchase can be a good time to have a discussion about "Buyers Remorse" occurring from "well meaning relatives and friends, etc."
Congrats on the Closing.
I hope Charlotte has had as beautiful a day as Hendersonville -- bright sunshine and lots of Carolina blue skies.
Sue
Claude: Do you ever feel like a counselor instead of a real estate agent? Good job on getting them to the closing table.
Anna - Actually I like a "good" Curmudgeon. It is sometimes stimulating to turn them around
NormaJean - Grrr... Nothing like the tax write off of rent.
Sue - Mountains in Spring...Ah..Thanks for the comment
Sandy - I am a counselor. Ask my kids. Oops bad example. Uh ..yes...
Claude...
Very nice and easy to read post. I sometimes get "selling agent" remorse and have to convince myself that the client is happy with their purchase. Congratulations on the Gold Star!
Hi Claude !
Very common occurrences, but I'm glad you hung in there and got it done !
The key I think is to be prepared as Buyers Remorse may come from the most unpredictable clients. I've had some that are head over heels once they got the accepted offer, only to come crashing down and question their decision.
Then I've had nervous Nellies who have sailed through the whole transaction!
If we are prepared with the right reassuring things to say - like you did here - then we and the buyers, will get through it in most cases :o)
Well presented, entertaining post Claude !
Well done
Sheldon
Richard - The things we do for reinforcement. :) Thanks for the kudos.
Sheldon - Indeed.. "the nervous Nellies" :) LOL ..Thanks for the comments
Hi Claude -- Some relatives/friends/colleagues/etc., are well meaning, but biased by perhaps their own less than stellar experience. Establishing an incredible relationship with the client is key, which you have!
It seems as though everybody has an opinion about everything. Ultimately though, not everybody has all of the information to make an educated decision about everything.
Claude...
When you're in this business long enough you find out that every Buyer has an Aunt in Maine who knows much more than us Professionals :)
TLW...ROAR!
Chris - It's always "the usual suspects" isn't it
Mark - Combating misinformation one at a time. Thanks for the comment
TLW - Snapping the whip on auntie mame. :) ...Hope all is well and thanks for your addition
Usually when I am excited about anything, I never talk about it. I don't want to give anyone the chance to ruin it.
That is so frustrating. Sometimes when things are going so well buyers start to want to put on the brakes. Hopefully, your buyers have some intelligent relatives that tell them this is one of the BEST times to buy real estate!!
Claude:
On one of my first meetins with the buyers to be, I always warn them about buyers remorse. It has never been aunt Mary in my case, but it seems they all go throug it. I remind them ofour inial conversation on the subject, and that helps to stop that.
Good writing as usual.
Tere
Claude, great minds think alike! I wrote about this topic awhile back after finding out about voices in the background. It's something we need to remember.
Claude, I'm glad you were able to rope 'em back in! I just had a similar situation, but I was representing the seller, so talking with the buyer was out of my control.
Claude,
Didn't they tell you with your real estate license you also need to be licensed as a marriage counselor, physiologist and clergy? Great patience and communication with your buyer. I'm amazed @ how many agents make no meaningful contact with their clients after inspections. They just expect to show up @ the closing table. Buyers typically exhibitbuyer's remorse for exactly why your client did. Family and friends are all knowing and depending on their experience are experts! Congrats for doing a great job!
Claude, buyers remores is fairly common. Truth be told I have experienced it myself!
JL - loose lips sink ships...:)
Kristi - This is the best time to buy. Thanks
Tere - Interesting that you start the warning at the onset. Thanks for the comments
Frank & Sharon - Yes they do ! Thanks for your comments
Kerry - Hopefully all worked out. Watching this from the sellers side ....awful
Dorie - I think you are right that some agents may not keep contact until the week of closing. Follow-up calls can stem problems. Thanks for comment
Russell - Indeed it is common. And I too have bite marks from it. Thanks for the comment
Congratulations. There is usually always someone lurking in the shadows to question the buyer's decisions. In order to have a successful transaction, the buyers have to trust you.
Good job Claude. It's always tough to counteract all the "experts" out there. I often wonder, do people ask their relatives, friends, co-workers for a second opinion when they go to a doctor or lawyer? Probably not. Then why is it they second guess us so much? Anyway, glad you brought the buyer's back down to earth. Great post and best of luck.
My only huge concern is talking a hesitant buyer into the big D (decision) and then getting blamed when/if things go awry after purchasing the home. Anyone ever had this happen to them? Very nice post and topic.
The picture is too funny. I'm glad to know that the home closed. Buyers need encouragement that they have made the right decision.
Happy ending thanks to you...we wear many hats today!
Christianne - Trust is the keystone! Thanks
Jerry - We just smile and stick to our ethics. Handling the details . Thanks for your input
Kelsey - Hopefully they have all the right reasons in front of them. I love it when people think we make people buy houses. :)
Darrell - Thanks ...I thought the pic was funny too. :)
Rosa - Seems like every day is hat day. :)
Hey, at least you got a buyer, HAHHA. I used to give my buyers 2 lifesavers and tell them that smetime before closing they would wake up in the middle of the night and get a 24 hour bug called buyers remorse and to take those lifesavers and call me in the morning. Then when they thought about backing out they would read the list of reasons they bought and laugh.
Charles - That is a clever technique...might steal that one. Thanks !